Helena Rose takes great pride in the quality of our products and services. We are in the business of helping people to feel good and/or celebrate through our flowers, and it is at the heart of everything we do. Each week the best quality of fresh flowers are hand selected, purchasing the majority of our flowers and foliage directly from local suppliers.
Being a very small florist each flower is unique, so too, are your special requirements surrounding your order. Our fresh flower arrangements are bespoke and made to order, available for pickup from our retail store in California Lane, Fortitude Valley.
Sold individually per stem or in styled arrangements, fresh flowers can also be styled into corsages, boutonnieres, centerpieces, and table runners for many different occasions.
If a particular flower or arrangement that you are interested in is not available online, please don't hesitate to contact us to discuss. As flowers are personally handpicked from local suppliers, a special order can be arranged or sourced for you.
Attention to Detail - What You Have Ordered
Due to seasonal availability with certain flowers, arrangements pictured on our website are a guide and may vary slightly in design, colours or appearance to the actual arrangement you receive. If a particular flower, product, or container is unavailable, we will communicate this prior and an item of similar quality and value will be substituted.
We endeavor to ensure all arrangements delivered are identical to the images advertised on our website, however flowers, plants, wrapping and containers are seasonal and can be subject to availability on the day of order.
Helena Rose will do their best to substitute the product that is unavailable at the time to compliment the image on the website. This policy applies so that we can ensure that the recipient receives the best possible blooms on the day of ordering/ pickup. We reserve the right to substitute goods of equal or greater value.
We are, however, selling a natural product that is fragile and perishable, ie. they have a limited life span, and we are unable to give an exact number of days they will remain fresh. Flowers will react to their immediate indoor environment and external weather conditions, and unfortunately, once our product is dispatched, a number of changes in their surrounding condition may result in their longevity being reduced which is out of our control.
To assist, Helena Rose includes Flower Food and care instructions when items are picked up. These instructions if followed thoroughly will help maximise the life span and enjoyment of your flowers. To assist in prolonging their life, we recommend cutting the stems on a sharp angle and changing the water in the vase every two days. Air conditioning, extreme heat, or changes in climate may also have an adverse effect on the flowers.
At this present time, I can only offer a pick-up service from my Fortitude Valley store however, for local deliveries (within a 5km radius of our fortitude valley shop) - delivery can be arranged. (upon special request)
374 Brunswick st, Fortitude Valley
Wednesday - Friday, 10am - 6pm
Saturday - Sunday 10am - 2pm